Diploma of Community Services (Case Management) (CHC52015)

CHC52015 Diploma of Community Services (Case Management) is a course designed to give you the foundation knowledge needed for working in the community sector. This course provides you with the knowledge and skills required to perform as a professional community services worker, across a variety of settings within the social and community services industry. These may include areas such as mental health, homelessness, family and domestic violence, child protection, employment support and migrant services. CHC52015 Diploma of Community Services (Case Management) provides the skills and knowledge essential to undertake case management in the community services sector. Students gain the expertise and knowledge necessary to facilitate case management, assess and analyse client needs, communicate effectively with clients and staff, and support client self-management.

The Diploma of Community Services (Case Management) will run for approximately 1-2 years, including 240 hours of work placement. However, the duration for each learner will depend on each individual’s skills and knowledge.

All JTI students use blended modes of learning which include:

  • ·        Classroom based learning (face-to-face)
  • ·        Online learning (through our learning management system and online classes)
  •        Work Placement 

The compulsory requirement for this qualification is 240 hours of work placement. Delivery of work placement hours are determined by the facility and your specialisation.

To assess your eligibility for government funding please speak to a Job Training Institute consultant or visit our website www.jti.edu.au

JTI advises that accessing Victorian Training Guarantee entitlements may impact your eligibility to access further government subsidised training

Family support worker
Case coordinator
Group facilitator / coordinator
Case worker or manager
Support facilitator•
Pastoral care counsellor
Client service assessor  
Pastoral care manager
Community services worker
Program coordinator or manager
Early intervention worker
•       Community worker
•       Senior youth officer / chaplain
Social welfare worker
Coordinator family services
Welfare worker